Notice of Privacy Policy

Effective Date: November 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Evolve Health is required by law to maintain the privacy of your health information (called Protected Health Information, or PHI) and to provide you with this Notice explaining our legal duties and privacy practices.

 

Our Responsibilities

Evolve Health is required by law to:

  • Maintain the privacy and security of your health information
  • Provide you with this Notice of Privacy Practices
  • Follow the terms of this Notice currently in effect
  • Notify you if a breach occurs that may have compromised your information

 

How We May Use and Disclose Your Health Information

We may use and disclose your health information for the following purposes without your written authorization, as permitted by law:


Treatment

We use your health information to provide, coordinate, and manage your mental health care. This includes sharing information with other healthcare providers involved in your treatment when clinically appropriate.


Payment

We may use and disclose your information to bill for services and receive payment, including communicating with your insurance company about coverage, claims, and prior authorizations.


Healthcare Operations

We may use your information to support our operations, including:

  • Quality assessment and improvement activities
  • Staff training, supervision, and evaluation
  • Compliance, auditing, and administrative activities

 

Other Permitted Disclosures

We may also disclose your health information:

  • As required by law — when legally obligated to report certain information
  • For public health activities — such as reporting to public health authorities
  • To prevent serious harm — if we believe disclosure is necessary to prevent a serious threat to your health or safety, or to other
  • In cases of abuse or neglect — as required by law
  • For health oversight — to agencies conducting audits or investigations

 

Disclosures Requiring Your Authorization

For uses and disclosures not described in this Notice, we will obtain your written authorization before sharing your health information. You may revoke your authorization at any time in writing, except where we have already acted in reliance on it.

We will never sell your health information or use it for marketing purposes without your explicit authorization.

 

Your Rights

You have the following rights regarding your health information:

Right to Access
You may request to see or obtain a copy of your health records. We may charge a reasonable fee for copies.

Right to Amend
You may request corrections to your health information if you believe it is inaccurate or incomplete. We may deny certain requests, but will explain why.

Right to an Accounting of Disclosures
You may request a list of certain disclosures we have made of your health information.

Right to Request Restrictions
You may ask us to limit how we use or disclose your information. We are not required to agree to all requests, but we will consider them.

Right to Confidential Communications
You may ask us to communicate with you in a specific way or at a specific location (for example, by calling a particular phone number).

Right to a Paper Copy
You may request a paper copy of this Notice at any time.

To exercise any of these rights, please contact us using the information below.

 

Changes to This Notice

Evolve Health reserves the right to change this Notice at any time. Changes will apply to all health information we maintain. The updated Notice will be posted on our website and available upon request.

 

Complaints

If you believe your privacy rights have been violated, you may:

  • Contact Evolve Health directly using the information below
  • File a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights


You will not be retaliated against for filing a complaint.

 

Contact Us

If you have questions about this Notice or wish to exercise your rights, please contact us: